In May 2020 Trustees agreed to invest in a wellbeing space for patients and families to utilise across the ROH outpatients department. Patients visit the Trust from across the UK with a range of different conditions and all need to be supported in different ways.

Staff have raised that often they have the difficult job of comforting distressed patients and their families after hearing bad news, often in a clinical and less empathetic space.

The Reflection Room, which is now open, is a space where those patients and their families can go in order to take the time they need to process their thoughts. The space will also be used to offer a safe space for those with safeguarding concerns away from their loved ones.

“The room is often used for patients who are in shock and/or very upset. It’s great we now have a calming and comfortable space to take them during this time” Helen Alldrick – Outpatients Ward Manager

The department received £3500 worth of investment from ROC to ensure the space felt comfortable to those who use it. The investment included:

• Comfortable sofas and seating
• Calming wall art piece to offer a distractions from the usual hospital environment
• Sensory equipment for those who benefit from a distraction whilst utilising the space