Supporting those in financial hardship

The Royal Orthopaedic Charity (ROC) launched a Hardship Fund in spring 2023 to support both staff and patients experiencing urgent financial hardship, offering one-off grants of up to £500.

The Royal Orthopaedic Hospital has an incredible reputation for providing the very best care to patients. The Trust consistently scores among the highest for patient satisfaction, and ROC believe this is due to putting patients and staff at the heart of what we do. ROC believe that if our team is thriving, they will deliver the best care to our patients.

ROC were pleased to create and implement such a meaningful initiative to give immediate and urgent support to ROH patients nationwide, as well as colleagues who live closer to Birmingham.

Since the launch of this initiative, over £6,000 has been awarded to both staff and patients to support with food expenses, household bills, travel, accommodation and basic needs.

Each application is evaluated by panellists from across the Trust, all who are unaware of the applicants’ personal details.

ROC is committed to supporting those in need, beyond providing the immediate financial assistance. Upon receiving each application and while the application is under review, the Charity provide a cost-of-living booklet to help applicants navigate their financial challenges. Furthermore, regardless of the application’s outcome, the Charity ensure that applicants receive additional support tailored to their specific circumstances. This might include information on anything from free children’s activities to contacts details of organisations who can support, to Citizens Advice. ROC’s goal is to provide  sustainable and meaningful support to everyone they assist.

In light of this, the Charity are thrilled to share that the ROH has been selected as a finalist for the NOA Excellence in Orthopaedics Awards 2023 in the Workforce Retention Initiative category for ‘Financial wellbeing initiatives’.

This is one of the many initiatives ROC are proud to be running to give extra support to both staff and patients throughout this time.

To find out more about this initiative or to make an application, email roc@nhs.net .

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ROC | Royal Orthopaedic Charity

Bristol Road South
Northfield
Birmingham
B31 2AP

Registered Charity Number: 1078046

Call: 0121 6854379
Email: roc@nhs.net 

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