New Digital Patient Information System goes live at Royal Orthopaedic Hospital
Funding from the Royal Orthopaedic Charity has enabled a new Patient Information System to be installed at the Royal Orthopaedic Hospital.
Liam Maiden, Head of IT Operations at the Royal Orthopaedic Hospital, comments:
“We’re really pleased to be able to offer patients staying at ROH access to information and entertainment services while they are here, to help distract them from any anxiety they may feel while in hospital and to watch their favourite programmes they’d normally watch at home.
“The device also provides digital access to our Patient Information Leaflets, physiotherapy and recovery educational videos and updates on hospital news. We wanted to be able to provide them with the best patient experience we can, and access to important information to help their recovery. Having an app they can access at their bedside gives them the freedom to watch and listen to what they want, and access the resources they need.”
The new system is based on a free, user-friendly app called Fusion which is accessed on devices available in each patient bed-space. It provides information to better inform patients about their stay, access to log in to the streaming services they subscribe to, and different ways to communicate with hospital staff and loved ones at home. Menus and options can also be tailored to suit a patient’s age, language, disability, or any learning difficulties, creating an inclusive experience for all patients.
Ruth Hughes, Royal Orthopaedic Charity Fundraising Manager, commented:
“We are proud to have made such a positive impact on inpatient stays at the hospital by not only providing entertainment, but also providing ready to use information around surgery and recovery to help educate patients too. We really hope this becomes a vital piece of equipment which both the patients and staff on the ward feel are valuable to their recovery.”
The Royal Orthopaedic Hospital began looking for a patient entertainment system following a patient survey which found patients wanted to be able to access TV while they were an in-patient, to help pass the time. The project was funded by NHS Charities Together, patient donations and sponsors including ModuleCo Healthcare, Oliver, and Natasha.
The Trust currently has 115 devices, split between televisions and iPads which means every patient on a ward has the ability to access the entertainment system for playing games, browsing the web or log in to their own streaming services. In a recent survey of patients, 70% of respondents stated the Digital Patient Information System improved their stay.
In the future, the Birmingham Trust hopes to use the app so patients can order meals directly from their bed alongside further developments. Patients who would like to share suggestions on what they would like to be included on the Digital Patient Information System can email ideas to roh-tr.PALS@nhs.net.